Privacy Policy

Last Updated: January 2025

Next Level AI Coaching Inc. respects your privacy and is committed to protecting your personal and business-related information. This Privacy Policy explains how data is collected, used, stored, and protected within this platform.

This platform operates as a secure SaaS business operating system. It is not an advertising platform, data marketplace, or content hosting service. User data is never sold, rented, or exploited.

Information We Collect

To operate the platform securely and effectively, we collect limited information, including:

Name and email address for account identification
Authentication credentials and secure session data
Business-related text inputs provided by the user
AI-generated responses and structured outputs
Payment confirmation metadata from third-party processors

Information We Do Not Collect

This platform intentionally limits data collection. We do not collect:

Uploaded files (PDFs, documents, spreadsheets)
Images, video, or audio recordings
Health, biometric, or medical data
Advertising identifiers or tracking pixels
Unrelated personal or lifestyle data

How Information Is Used

Collected data is used strictly to:

Operate and maintain the platform
Deliver AI-based business coaching functionality
Secure user accounts and prevent unauthorized access
Improve system performance and reliability

Data is never used for advertising, resale, or third-party marketing.

Data Storage & Security

User data is stored using secure infrastructure with access controls, encryption where applicable, and industry-standard safeguards. Only authorized systems and personnel can access platform data.

Data Retention

Data is retained only as long as necessary to operate the platform and meet legal or operational requirements. Users may request deletion of their data, subject to account and legal obligations.

User Rights

You have the right to:

Request access to your stored data
Request correction of inaccurate information
Request deletion of your data

Requests can be submitted by contacting support.

Third-Party Services

Payment processing and authentication services are handled by trusted third-party providers. These providers operate under their own privacy policies and security standards.

Policy Updates

This Privacy Policy may be updated periodically. Material changes will be reflected by updating the “Last Updated” date.

Contact

Questions regarding this Privacy Policy or data handling may be sent to:

support@nextlevelaicoaching.com