Refund Policy

Last Updated: January 2025

Next Level AI Coaching operates as a paid SaaS platform. Refunds are managed exclusively through automated AI Refund Agents to ensure speed, consistency, and policy-based enforcement.

14-Day Refund Window

All purchases are eligible for a refund request within 14 calendar days of the original transaction date. After 14 days, all sales are final.

Refund Amount Limit

Refunds are capped at a maximum of $100 USD per account, regardless of plan level, usage, or duration.

How Refunds Are Handled

All refund requests are reviewed by AI Refund Agents
No human negotiation or discretionary approval
Decisions are made strictly based on policy compliance
All decisions are logged and applied consistently

Eligibility Requirements

Request submitted within 14 days of purchase
Account must be active and in good standing
No abuse, manipulation, or exploitative usage
One refund request per account

Non-Refundable Situations

Requests submitted after the 14-day window
Refund amounts exceeding the $100 cap
Accounts suspended or terminated for policy violations
Chargebacks initiated before contacting support

Refund Processing

Approved refunds are automatically issued to the original payment method. Processing time depends on the payment provider and is outside platform control.

How to Request a Refund

To initiate a refund request, contact:

support@nextlevelaicoaching.com

Requests are routed directly to the AI Refund Agent. No guarantees are made beyond strict enforcement of this policy.

Final Authority

All refund decisions are final once processed by the system. This policy exists to protect platform integrity, fairness, and long-term sustainability.